Tag: auto body
We all know that each shop management has its own standard of customer service and shop maintenance. But have you ever wondered who requires collision repair shops to be in compliance with legal regulations?
The real answer is that there is not a comprehensive law in Texas that governs collision repair. However, there are still certain inspections and regulations that must be met.
Anytime you have an issue with auto body repairs made to your car or the process to make those repairs, you should always speak with the management first. Often, a shop will immediately attempt to address the issue to your satisfaction. If this doesn’t solve your problem, depending on the issue, there are state agencies and organizations that can assist.
Not what you paid for
It’s always good practice to review your bill before paying and take a close look at the work that was completed. If you believe unnecessary repairs were made, you were charged for an incorrect part, or charged for something you didn’t receive, you can contact the Texas Attorney General’s office. They can determine if your circumstance falls under the Deceptive Trade Practices – Consumer Protection Act.
This is important to be reviewed because it’s possible this may have happened to more than one customer.
Requirements for body shops
All collision repair shops have to follow regulations set forth by state agencies. Body shops also have to follow environmental rules established by the Texas Commission on Environmental Quality (TCEQ).
These rules focus on air quality, proper waste disposal, water, and other regulations that body shops must comply with every day. The agency ensures shops follow these rules and makes the necessary adjustments if they violate these rules.
Fogle Collision Centers welcome feedback from customers so we can continuously improve what we do. We strive to provide you with the best quality collision repair.
When a car has been in a wreck, some of the damage will be obvious. You’ll have broken taillight or a dented door, or a crunched hood. What is not immediately noticeable, and may be impossible to see unless you are an expert, is any damage that may be behind the body of the vehicle.
Technicians are trained to look for damage in the operating parts and the computer system within a car. They can determine if there is further damage beyond the cosmetics of the vehicle.
A dent may not be just a dent
Never assume that if a collision is minor that the damage is just a dent. For example, if someone backs into your car and puts a dent in your car door, there could be further damage inside, such as the power windows not operating properly.
If the dents are much larger and caved into the vehicle, the car should definitely be inspected by a technician for safety reasons.
Review the estimate
When you bring your vehicle in to a body shop, the location should give you a repair estimate. This estimate explains the cost for parts and the labor to repair the vehicle. Be sure to review the estimate and ask any questions before the work begins so that you have a good understanding of what you are paying to fix.
Many collision centers, like Fogle Collision, will offer free estimates. To get a preliminary estimate, you can use our new Smartphone Estimating Tool. You will get a repair estimate within 24 hours of submitting photos. However, we can fully determine the damage once a technician takes a close look at the vehicle.
Quality has always been a top consideration for collision repair shops when purchasing paint. But shops must also think about safety to the environment.
Choosing body shop locations that will provide the quality you expect and be friendly to the environment takes research. When you inquire with body shops you are considering, ask if they use water-based paints.
Using waterborne paint
Waterborne paints have benefits beyond being safer to the environment than lacquer-based paints used in the past. Waterborne paint has heavier viscosity and applies three coats of coverage in nearly half a mil thickness. This means less clear coat is needed to even out the surface.
Only paint technicians trained to use waterborne paint should perform the paint job to a vehicle for a quality result. Imperfections will appear easier and the paint is sensitive to humid conditions. Different blends are available in more humid climates. If a technician is not used to working with water-based paints, the paint can have a different hue when it dries.
The difference of waterborne paint
Some body shops still use solvent-based paints. This type of paint has higher levels of organic solvents, and when it dries it releases Volatile Organic Compounds into the air. VOCs are toxic to humans and the environment.
Water-based paints have improved over the years and are quickly replacing the use of solvent-based paint. Waterborne paints feature acrylic emulsions that offer a faster drying time, similar to solvent paints. It also has less odor and greater durability.
Our team at Fogle Collision Centers is trained to provide an exceptional quality paint job to your vehicle using waterborne paints. Give us a call today for a free estimate and we’ll give your car a fresh look that is safer to the environment.