We all know that each shop management has its own standard of customer service and shop maintenance. But have you ever wondered who requires collision repair shops to be in compliance with legal regulations?
The real answer is that there is not a comprehensive law in Texas that governs collision repair. However, there are still certain inspections and regulations that must be met.
Anytime you have an issue with auto body repairs made to your car or the process to make those repairs, you should always speak with the management first. Often, a shop will immediately attempt to address the issue to your satisfaction. If this doesn’t solve your problem, depending on the issue, there are state agencies and organizations that can assist.
Not what you paid for
It’s always good practice to review your bill before paying and take a close look at the work that was completed. If you believe unnecessary repairs were made, you were charged for an incorrect part, or charged for something you didn’t receive, you can contact the Texas Attorney General’s office. They can determine if your circumstance falls under the Deceptive Trade Practices – Consumer Protection Act.
This is important to be reviewed because it’s possible this may have happened to more than one customer.
Requirements for body shops
All collision repair shops have to follow regulations set forth by state agencies. Body shops also have to follow environmental rules established by the Texas Commission on Environmental Quality (TCEQ).
These rules focus on air quality, proper waste disposal, water, and other regulations that body shops must comply with every day. The agency ensures shops follow these rules and makes the necessary adjustments if they violate these rules.
Fogle Collision Centers welcome feedback from customers so we can continuously improve what we do. We strive to provide you with the best quality collision repair.
Texas’ new texting and driving law is cracking down on distracted drivers. It is now illegal to write, send, or read on your phone while driving. In 2016, distracted driving accidents killed more than 450 Texans, and the number of accidents increased by three percent.
Understanding the new law is not only important to avoid a fine and ticket, but also for safety.
Steps to quit texting and driving
If you are a driver who feels the need to immediately respond to a text or social media message, it is time to get in the habit of not using your phone while driving. The easiest way to avoid the temptation is to commit yourself to safe driving and place your cell out of reach. Try putting your phone on silent in the glove compartment, or in the backseat.
Some phones and/or applications allow voice-to-text features that will allow you to respond to messages without touching your phone. If you have a long commute or feel an urgent need to respond to messages, you might consider an application that will both read your new messages and allow you to respond via voice command.
Bluetooth connectivity also allows for in-car phone calls. Though Houston does not require hands-free calls, it may be easier to call than it is to respond via text. It is also safer than holding the phone and taking one hand off the wheel during your call.
Know the law
With the new law, drivers can still make and receive phone calls, however, if you are making a call while driving it must be hands-free. Use a voice activated feature on your phone to dial the number for you.
Unlike many states, the law does not prevent you from texting or reading while stopped at a red light. Once the car is in motion you must put the cell phone down.
If an officer sees a driver looking down or the car not maintaining a lane, they can pull the car over to determine if the driver was texting.
We know accidents can happen, but texting and driving accidents can be prevented.
If you are in an accident, our team at Fogle Collision are here to help make the repair process efficient. We’ll get you an estimate so you can get your vehicle repaired and get back on the road.